Messenger Users Guide

imageIntroduction
spacer image imageWelcome to Messenger
spacer image imageAbout PortalsXpress
imageGetting Started
spacer image imageInstant Messaging and In/Out Board
spacer image imagePreferences
imageMessenger Interface
spacer image imageCut, Copy, Paste
spacer image imageSorting Items
spacer image imageNavigation
spacer image imageTree Control
spacer image imageShortcut Keys
imageUsing Messenger
spacer image imageLogging Into Messenger
spacer image imagee-Mail Integration
spacer image imageQuickSend/QuickChat
spacer image imageChat Session
spacer image imageUndeliverable Message
spacer image imageUpdate Your Status
spacer image imageView Your Friends' Status
spacer image imageManage Folders
spacer image imageMember Profile
spacer image imageFind Messages
spacer image imageMessenger Settings
spacer image imageMessage Notification Preferences
spacer image imageManage Buddies
spacer image imageMessage Signature Option
spacer image imageGeneral User Preferences
imageMessenger Tabs
spacer image imageMessages Tab
spacer image imageRead Tab
spacer image imageSend Tab
spacer image imageBuddies Tab
spacer imagespacer image imageBuddies Tab
spacer imagespacer image imageAliases List
spacer imagespacer image imageIn/Out Board
spacer imagespacer image imageMember's Status
spacer image imagePersonal Assistant
imagePermissions
spacer image imageOverview of Permissions
spacer image imageEstablishing Permissions
spacer image imageNotification of Permissions
spacer image imageResponding to a Permissions Request
imageInstallation
spacer image imageSystem Requirements
spacer image imageInstalling
spacer image imageUninstalling
spacer image imageCreating a Password
spacer image imageChange your Password
imageSubscription
spacer image imageSubscribe Now
spacer image imageGet More Storage
image
spacer image imageIntegration with Contact Manager
spacer image imageIntegration with Document Manager
spacer image imageIntegration with WorkFlow Manager
imageUsing Help
spacer image imageCustomer Service
spacer image imageContext Sensitive Help
spacer image imageUser Guides
imageGlossary of Terms
imageLicensing

Preferences

Only one instance of a member account login is allowed at a time. To protect the security of your account login, iKE generates a message if a second instance of an account login occurs. The following message is displayed "Another iKE installation has logged into this account. Any messages, notifications, data updates, etc. will be sent to the new location." Click "Resume Session" to continue, or "Stay Offline" to exit your session. We recommend that you investigate the reason for another login to your account.

Using your member ID and password you can login to your iKE account from the office or from a remote location. If you have inadvertently left your iKE account login session "open" at the office and then attempt to access your account from home, the message listed above will be displayed at your office account. However, your new session is granted at home and all of your messages and data updates are sent to your new login location (your home login). This provides you with the convenience of continuing office related work at a remote location.

The pull-down Edit Menu provides access to the following iKE settings:

  1. Undo, Redo, Cut, Copy, and Paste functionality
  2. Find functionality
  3. Connections
  4. Options
  5. Exit iKE
All of these settings pertain to the actual interactive Knowledge Expert aspect of iKE. These settings govern all of iKE's skills and talents. Your preference settings that you select here will affect how iKE operates in the individual components of iKE. Your selections can be changed at any time.

Find

The "Find" feature is a tool that allows you to search the main dialogs of the iKE skillsets for specific text. Enter your search criteria in the "Search for" field, check "Match Case" if desired, then click "Back" or "Next" to navigate the search direction.

Connections

Use this screen to establish your proxy configuration and your Internet connection type. These settings determine how you will be connected to the Internet through your proxy server, and indicate if you have dial-up or a dedicated connection to the Internet. The proxy server acts as a security barrier between your internal network or computer and the Internet. If you are unsure of these addresses contact your Network Administrator.

To access these preferences, click on the pull-down Edit Menu, then select Connections.

Options

The Startup preference checkbox allows you to choose whether you want to have iKE automatically startup whenever you boot your computer. By selecting this preference, iKE is immediately ready for your use with no additional effort on your part. If you do not select this preference, you can access the iKE program at any time from your Start, Programs menu. To access this preference, click on the pull-down Edit Menu, then select Options.

You can choose large toolbars with text labels by checking the box next to "Show Large Toolbars."

If you want the "Select Destination" dialog to show up when you print or scan so that you can put those items in your digital file, check this box.

Personal Assistants are available to help you automate your workflow. If you want the Personal Assistant dialog to be displayed each time the program starts, check this box. Any personal assistants that you have installed will be shown in the first box that is displayed.

The "Default Font" option sets the font style and size used by default when you compose email messages, contact & progress notes, and project & task descriptions. This is especially useful if you frequently send emails to people that prefer larger letters, which are typically easier to read.

The Date Format preference allows you to choose the display format for all of the date fields. For example, in iKE Messenger, a date is displayed in the Messages tab for messages that are currently in the active folder. To access this preference, click on the pull-down Edit Menu, then select Options and make your selection from the list provided.

The Name Format preference allows you to choose the display format for all of the name fields. To access this preference, click on the pull-down Edit Menu, then select Options and make your selection from the list provided.

The Graphics Quality preference allows you to choose the level for the graphics quality display. To access this preference, click on the pull-down Edit Menu, then select Options and click to make your selection on the slide bar.