Introduction

Move Saved Messages From One Computer to Another

Reinstalling PortalsXpress

Installing PortalsXpress on a new computer

Setup - How to install PortalsXpress on a new computer

How to install PortalsXpress on a new computer:
How to install PortalsXpress on a home computer:
How to re-install PortalsXpress on a computer after a system restore:

1. Have your username and password handy,
   your username's typically your first & last name, all lower case with no spaces
2. On the new computer, visit the webpage where your clients login to their portal, i.e., https://ike1.ike.com/gopcs?YourCompanyNameWithoutSpacesOrPunctuation
3. Login to the portal using your username & password,
4. At the Welcome page, click the Install PortalsXpress link,
5. That's it! PortalsXpress should install and open up on your new computer.

Special password security precautions apply to users. If you lose your username & password you can have an administrator on your account set it using DocumentManager's Manage Users dialog. If you only have one administrator on your account, email support to reset your password. Whoever created your portalsxpress account is typically its primary administrator.